Course goals
By the end of this course, you will understand:- How Octolane creates and updates CRM records
- Which setup choices matter before inviting your team
- How meetings, pipelines, AI Chat, and approvals work together
- Where to go next for migrations, playbooks, and advanced workflows
Lessons
1. Connect your workspace
Connect Gmail and Calendar and confirm the first sync.
2. Understand your records
Learn accounts, contacts, opportunities, and activities.
3. Build your pipeline
Create a simple pipeline your team can use immediately.
4. Record your first meeting
Choose recording defaults and verify the recap workflow.
5. Take action with AI Chat
Ask a question, request a change, and approve it.
6. Choose your next workflow
Pick the playbook that matches how your team sells.
You can safely explore during this course. Actions that change data or send messages appear in the approval queue before they run unless your workspace has changed its approval settings.