Connect Gmail and Calendar
1
Create or open your workspace
Sign in at octolane.com and complete the workspace prompt.
2
Connect Gmail
Choose the inbox that contains your customer conversations and complete Google authorization.
3
Connect Google Calendar
Connect the calendar that contains your customer meetings. Octolane uses attendees and meeting history to connect people with the correct records.
4
Let the first sync begin
You can continue using Octolane while records are assembled in the background.
Check your work
Open Accounts or Contacts. A successful connection begins populating records from external conversations and meetings.I connected the wrong Google account
I connected the wrong Google account
Open workspace settings, disconnect the account, and reconnect with the correct address before inviting teammates.
No records have appeared yet
No records have appeared yet
Confirm that the connected inbox contains external conversations. Initial processing time varies with inbox size. If nothing appears after the sync finishes, contact support.